Bradford White Corporate Policies, Disclaimers & Disclosures

The Bradford White Corporate Policies, Disclaimers & Disclosures listed below apply to Bradford White Water Heaters, Bradford White Canada, Laars Heating Systems and Niles Steel Tank.

 

Purchase & Installation of Products

 

For Professional Installation Only

 

To ensure the safety of its customers and the quality and performance of its products, Bradford White Corporation products should only be purchased through and installed by qualified plumbing and heating professionals. The contractor or specifying engineer is responsible for ensuring the product meets local and state codes, standards, and regulations.

 

Use of Bradford White Products in Plumbing, Heating & Storage Systems

 

It is the responsibility of the contractor or specifying engineer to properly design the plumbing layout and correctly size all components within. This includes, but is not limited to: water heaters, boilers, volume water heaters, storage tanks, expansion tanks, mixing valves, piping, pumps, etc. In no event does Bradford White make any warranty, expressed or implied, regarding the design and installation of the plumbing system, or its components, beyond the manufacturer’s warranty provided with the water heater(s), boiler(s), and/or storage tank(s).

 

On-Line & Retail Sales

 

Bradford White Corporation and its subsidiaries offer its residential and commercial products exclusively through authorized representatives and wholesale distributors, solely for sale to qualified installers. Bradford White does not authorize the customer-direct or retail sale of its products (residential or commercial) by any retail business or website. Additionally, Bradford White does not endorse, recommend or make any representations or warranties regarding any of its products sold by unauthorized parties or websites, or any content, materials or other information located or accessible from any non-Bradford White authorized representative, wholesale distributor or website.

 

Training Videos & Presentations

 

Technical videos prepared by Bradford White Corporation or its subsidiaries are for plumbing and heating wholesalers and professional installers. They are not intended for purposes of installing the featured products(s) or diagnosing or repairing any product issues by home or business owners. All Bradford White Corporation residential and commercial water heating, space heating, and storage products are designed for professional installation and service only.

 

Marketing Communications

 

Use of Bradford White Corporation Web Content

Duplication and use of any content or images from any Bradford White Corporate or subsidiary website without express written consent of Bradford White Corporation is strictly prohibited. Requests can be submitted to: BWC.Communications@bradfordwhite.com.

 

Utilization of non-Bradford White Corporation Intellectual Property (IP) in Marketing Communications

 

Bradford White Corporation (or its subsidiaries) will not utilize the intellectual property (IP) of its business partners or customers for any promotional purpose unless:

 

  1. Bradford White Corporation has written notification from the company or individual(s) owning the intellectual property.
  2. Bradford White Corporation has permission for use of a company or individual’s IP as part of a written agreement/contract.

 

The permission provided to Bradford White Corporation for use of another company or individual’s IP must meet the following criteria:

 

  1. The written permission or agreement must be provided by and signed by an officer of the company owning the intellectual property or from the individual who is legally registered as the intellectual property owner. An acceptable alternative to a company officer would be any marketing communications personnel having permission to grant use of their company’s intellectual property to another entity.
  2. The written permission or agreement must specifically state what IP may be used; the circumstances under which it may be used; and, the timeframe for the permission of use.

 

Intellectual property includes but is not limited to company logos, tradenames, photos, videos, voice recordings or transcriptions, documents, etc.

 

Sponsorships

 

Sponsorship of Articles

Bradford White Corporation and its subsidiaries work to equitably support the success of its suppliers, business partners and customers; however, the Corporation will not participate in any media/marketing requests that are the result of a solicitation for advertising to fund “free” supplier, business partner or customer articles in any industry publications or participation in any industry activities. We encourage our vendors, business partners and customers to fully explore and understand the true value of these “free” opportunities that require the solicitation of their suppliers or other business partners for advertising funds. Bradford White Corporation also does not participate in “free” media or activity opportunities that require the Corporation to solicit its vendors, business partners or customers for funding.

 

Sponsorships through Colleges/Universities

 

Bradford White Corporation and its subsidiaries work to equitably support the success of its suppliers, business partners and customers; however, the Corporation has chosen not to participate in formal marketing promotions affiliated with any high school or collegiate sports programs. Bradford White Corporation high school or collegiate sponsorships are limited to educational programs.

 

Sponsorship of or Participation in DIY (do-it-yourself) Oriented Programs

 

Bradford White Corporation manufactures its products for the wholesale marketplace and is solely committed to the professional contractor; therefore, the Company does not engage in any activities or sponsorships tied to DIY or DIY-related programs. To ensure the safety of its customers and the quality and performance of its products, Bradford White Corporation products should only be purchased through and installed by qualified plumbing and heating professionals.

 

Research

 

Participation in Research Projects

 

Bradford White Corporation (and its employees or Representatives) will only participate in industry research projects sponsored by Bradford White Corporation or research projects sponsored by an approved Bradford White Corporation customer, supplier or business partner. All research or interview questions must be submitted in writing to Bradford White Corporation for consideration. No Bradford White Corporation employee or Representative is permitted to act as a Company representative for any research project without the approval of Bradford White Corporation. Research requests may be submitted to: BWC.Communications@bradfordwhite.com.

 

California (CA)

 

California Transparency in Supply Chains Act Disclosure

 

Bradford White Corporation (i.e. – Bradford White Water Heaters, Laars Heating Systems Company and Niles Steel Tank) does not tolerate human trafficking or slavery in any of its operations or its suppliers’ operations. Bradford White Corporation procurement employees advised of any suspected human trafficking or slavery violations within it supply chain are encouraged to report such activity to the Corporate Office (Chief Administrative Officer). Bradford White Corporation also maintains a non-retaliation policy against employees who report suspected human trafficking or slavery in the Bradford White Corporation supply chain.

 

The following disclosures are made as required by the California Transparency in Supply Chains Act of 2010 (Section 1714.43 of the California Civil Code) (referred to in this disclosure as the “Act”).

 

To what extent, if any, does Bradford White Corporation:

 

  1. Engage in verification of product supply chains to evaluate and address risks of human trafficking and slavery? Bradford White Corporation does not at this time engage in verification of product supply chains to evaluate and address risks of human trafficking and slavery. If; however, Bradford White Corporation is advised of a suspected supplier violation of human trafficking and slavery standards, then Bradford White Corporation will address the matter with the supplier.
  2. Conduct audits of suppliers to evaluate supplier compliance with company standards for trafficking and slavery in supply chains. Bradford White Corporation employees periodically visit our suppliers’ administrative and manufacturing facilities, but do not specifically do so for the purpose of identifying human trafficking and slavery violations. If; however, Bradford White Corporation is advised of a suspected supplier violation of human trafficking and slavery standards, then Bradford White Corporation will address the matter with the supplier.
  3. Require direct suppliers to certify that materials incorporated into the product comply with the laws regarding slavery and human trafficking of the country or countries in which they are doing business. Bradford White Corporation generally requires suppliers to be in compliance with all applicable manufacturing and trade laws and is prepared to request certification from suppliers that they comply with applicable laws regarding slavery and human trafficking if Bradford White Corporation is advised of a suspected violation.
  4. Maintains internal accountability standards and procedures for employees or contractors failing to meet company standards regarding slavery and trafficking. Bradford White Corporation procurement employees advised of any suspected human trafficking or slavery violations within it supply chain are encouraged to report such activity to the Corporate Office (Chief Administrative Officer).
  5. Provides company employees and management, who have direct responsibility for supply chain management, training on human trafficking and slavery, particularly with respect to mitigating risks within the supply chains of products. While Bradford White Corporation does not currently conduct training specific to human trafficking and slavery, Bradford White Corporation does encourage procurement employees advised of any suspected manufacturing and trade violations, including human trafficking or slavery violations, to report such activity to the Corporate Office (Chief Administrative Officer).